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Picture Framing Industry Career Opportunities at Vallaton Limited

Who are we?

We, Vallaton Limited, are picture framing specialists based in Chesterfield near J29 M1, and we provide a wide array of framing related services and products.

We have been growing quickly over the last decade, in fact, in 2018/19 we were amongst the top 10% fastest growing businesses in Derbyshire.

What do we do?

Focused on providing an array of framing services UK wide, including;

  • Professional picture framing
  • Picture frames via mail order UK and further afield
  • Wholesale of picture frame mouldings
  • Picture frame mounts, glass, specialist framing glass
  • Picture frame supplies
  • and excellent products and services.
What is it like to work here?

It can be busy and hectic, hence we always keep our eyes open for new recruits!

We work to high standards and have high-quality machinery and framing expertise inhouse to help meet those high standards.

Our company is also a pretty high tech venture with our in house advanced software and IT which helps the business run day to day.

We only use quality materials; only use wooden moulding, and do not use plastics.

What skills might we be looking for?
  • In Sales/Customer Services
    • Knowledge of picture framing
    • Good people skills. Friendly, helpful and understanding.
  • In the workshops
    • Experience with picture framing or joinery
    • Ability to safely and effectively use machinery and tools
  • In the Warehouse
    • Organisation skills to keep track of stock
    • Ability to help safely lift and move deliveries and stock
  • In Dispatch
    • Packing and dispatching of parcels for daily courier collection
    • Measuring and cutting bespoke containers and boxes for non-standard sized items
  • IT / Development
    • Object-oriented programming for front-end and back-end website development (inc. PHP, TypeScript, SQL)
    • PC network admin and maintenance

We will also consider taking on apprentices from time to time; if you are interested please email us with a CV.

Benefits

Your hard work will be much appreciated; we offer good rates of pay, potential yearly bonus, workplace pension and an Employee Assistance Program to help you and your close family should you need any support.

Operations and Sales Support Person

We are a small family-run business - with 16 members of staff - based in Chesterfield.

Almost all of our staff have been with us for several years, and we are a team that has to work closely together so our culture is very friendly and supportive.

At the moment we are looking for somebody flexible enough to work on both the production and the sales side of our mail order frames:

  • the Operational Support will involve operating a computerised mountboard cutting machine as well as packaging our finished frames;
  • the Sales Support will involve serving customers over the phone, via email and face to face.

Working in our Sales team can be very challenging, so we need somebody who is comfortable multi-tasking when things get busy – which they do! – and who is pro-active when it comes to problem solving. They also need a solid grasp of maths, as well as a desire to learn about picture framing. The reason for this is that we sell bespoke products so, unlike off-the-shelf products, every order is different and will require them to calculate the dimensions of materials, such as picture frame moulding, mountboard and glazing, as well price up each job before taking payment.

The successful candidate also needs to have great customer facing qualities: approachable and helpful, with excellent English skills.

We can’t offer a huge salary but there are other benefits, such as a relaxed and fun (if busy) working atmosphere, a free telephone counselling service for you and your family, and discounts on the products we sell.

If you’re interested in any of our current vacancies, please send a copy of your CV along with a covering letter to rebecca@vallaton.co.uk, explaining why you think you’d be a good fit for our Company.

Job Description Operations and Sales Support PersonJob Type

Part Time, Fixed Term Contract

  • 20 hours per week, with potential to become Full Time.
  • Fixed Term Contract lasting 6 months, with potential to become a permanent contract.
Reports to Framing Workshop Schedule

Monday to Friday

13:15-17:30 (includes 15 minute break)

Location Chesterfield Salary From £10+ per hour, depending on experience
Closing Date 31st March 2023Start Date Spring 2023

Overview of Key Duties

Ops: Mount cutting
  • Cut window mounts, undermounts and backing board using Gunnar Computerised Digital Cutter.
  • Quality-check, wrap and label orders, ready for the Dispatch department to package.
  • Make sure orders are fulfilled within Company target times, and to Company standards.
Ops: Dispatching
  • Using Fletcher Multi-Material Cutter and handheld tools such as Stanley knives, cut sheets of cardboard to size, in order to create bespoke packaging solutions.
  • Take delivery of picture framing-related materials which arrive throughout the day.
  • Quality-check, package and label framing-related orders, including but not limited to mountboard; glass; picture frame moulding; picture frames and sundries.
Sales
  • Respond to sales enquiries face-to-face, and via telephone and email.
  • Manage customer transactions from initial contact through to 'after-sales' using MS Office and the Company's bespoke software system:
  • Using Gunnar Mat Creator software, create image files for specialised mounts including but not limited to multi-aperture mounts or mounts with different border widths.

General

Keep work area tidy and free from clutter, and bins emptied.

Ensure compliance with Health and Safety standards.

Adhere to the Company's policies as set out in the Employee Handbook.

N.B. This is not an exhaustive list.

Person Specification

The successful applicant will be able to:

  • proactively look for ways to solve problems.
  • positively adapt to a fast-paced and ever-changing manufacturing/retail environment.
  • contribute to the success of the team.
  • demonstrate flexibility in accordance with business requirements.

Skills & Qualifications

  • GCSE Grade C or above in both English Language and Maths is essential.
  • Proficient with Microsoft Word and Excel.

Experience

Full training will be provided, however previous experience of the following is:

  • Essential: communicating with customers via email/phone/face-to-face and multi-tasking in a busy environment.
  • Beneficial: using handheld tools such as Stanley knives or other cardboard sheet cutting equipment.